OUR SERVICES

 

Our main distinguishing feature is the in-depth study of your needs and the provision of advice for your project with innovative proposals. In all aspects of the process, technical and professional diagnosis are central to our methodology for project management.

INBOUND

  • Customer Care 24x7

  • Technical Support 24x7

  • Order taking

  • Complaints management

  • Meetings setting

OUTBOUND

  • Lead generation

  • New products launch

  • Database Management

  • New client acquisition

  • Satisfaction surveys

  • Client retention

  • Profiling

  • Cross-selling & Up-selling

  • Marketing campaigns

  • B2B , B2C Lead Generation

  • Database Clean up

SMEs &
PROFESSIONALS

  • Food Services

  • E-Shop

  • Professionals

  • Tourism

  • Secretariat

SUPPORT

  • Back office

  • Order / Sales status monitoring

  • Data entry

  • Marketing Campaigns through mail

  • Email management

  • Secretarial Support

CONSULTING

  • Training planning and implementation

  • Operational Management Consulting

  • Business Process Redesign

  • Human Resources consulting