Digicall collects and processes your personal data in accordance with this privacy policy and in compliance with the relevant Data Protection Regulation and applicable legislation. This update provides the necessary information about your rights and our obligations and presents the complete process of processing your personal data.

The Information We Collect

Digicall processes your personal data in the context of its legal, statutory and contractual obligations as well as to provide you with its products and services. Digicall will not collect or process your personal data in ways other than those defined in this notice.

The personal data we may collect: e.g.

Full name
Father’s name
Matrimonial name
Date of birth
Personal Email
Company Email
Home telephone
Mobile phone
And other types of personal data depending on the context of contractual obligations

Ways we collect information:

Through Online Applications
Through Paper Applications
By Phone
Via email
Via Mail
Verbally in Live Meetings
Through Interviews – presenting/sending CV
Through Event Registrations

How We Use Your Personal Data

(Legal Basis for Processing)

Digicall respects your privacy and will not disclose, share or sell your data without your consent unless required by law. We keep your data for as long as necessary and for the reasons stated in this update. Even if you have consented to receive promotional content updates from us, you are free to withdraw your consent at any time.

The purposes for processing your personal data are as follows:

We collect your personal data for the purposes of performing a contract or a new service, such as for example a visit to our facilities.
We collect and store personal data within the framework of our legal obligations for accounting and tax purposes.
Periodically and if it is of benefit to you, we may send you newsletters with content related to our products. We promise that this type of information will not be aggressive, while the above processing will be carried out based on our common legal interests.
We collect your personal data for possible recruitment of staff and filling out a recruitment application.

Your Rights

You have the right to access your personal data processed by Digicall and to request information about:

What personal data do we keep?
The purposes of processing
The categorization of data into sensitive or non-sensitive
The recipients who received/will receive your personal data
The length of time we intend to keep your personal data
If we have not collected the data directly from you, information about the source

If you believe that we are holding incomplete or inaccurate data about you, you have the right to request that we correct and/or complete the information and we will endeavor to do so as quickly as possible unless there is a good reason not to do so, in which case we will we will inform you about it.

You have the right to request that we erase your personal data or restrict its processing (where applicable) in accordance with data protection laws, or to refuse to receive promotional content updates from us.

If we receive a request from you to exercise any of the above rights, we may ask you to confirm your identity before we carry out your request. This is to make sure your data is protected and secure.

Disclosure of Your Personal Data

We do not share or share any of your personal data with third parties without your consent unless it is for the reasons set out in this notice or there is a legal basis. Digicall may use third parties to provide its services and cover business functions, however all processors acting on behalf of the company will only process your data in accordance with its instructions and will fully comply with this notice , data protection laws and any other relevant confidentiality and security measures.

Protection measures

Digicall takes your privacy very seriously and takes every reasonable measure and precaution to protect and keep your personal data secure. We work hard to protect you and your personal data from unauthorized access, modification or destruction and have put in place multiple layers of security measures, including


limited access,
anti-virus / anti-malware protection, etc.

Consequences of not Providing Data

You are not obliged to provide your data to Digicall but as this personal data is necessary to provide you with our services or for security reasons or to protect our legal interests, we will not be able to provide some or all of our services without that’s all.

How Long We Keep Your Data

Digicall only keeps your personal data for as long as necessary and has strict data retention policies to be consistent with these requirements. There is a legal obligation to keep your basic personal data (name, address, contact details) for a minimum period of 10 years, after which your data is destroyed. If you have consented to us using your data for promotional purposes, we will keep it until you notify us that you withdraw your consent.

Submitting a Complaint

Digicall processes your personal data only in accordance with this update and the applicable data protection legislation. If you nevertheless wish to submit a complaint regarding the processing of your personal data or you are not satisfied with the way we managed your data, you can direct it to Digicall, which is responsible for handling the complaint, e-mail: dpo@digicall.gr