Your Customer Contact Services …
powered by Digicall
We enVision…
… to become the leader in the contact center service industry providing top quality services to our clients that …

will contribute to the optimization of their cost structure and hence their profitability and

will enhance their reputation in the external environment…

OUR CORE VALUES

Professionalism
Have a bias toward action – let’s see something happen now. You can break that big plan into small steps and take the first step right away.
Indira Ghandi
Indira Ghandi

Empathy
No one cares about how much
you know,
until they know how much you care
Theodore Roosevelt
until they know how much you care
Theodore Roosevelt

Creativity
You see things; and say ‘Why?’
But I see things and say ‘Why not?’
George Bernard Shaw
But I see things and say ‘Why not?’
George Bernard Shaw
THE PATH TO SUCCESS
Investing in people

- Experienced human resources, high level of know-how, teamwork and continuous training and skills development
- Creation of multitasking agents
Customised Account Management

- Deep knowledge of services offered and our clients needs
- Commitment to the appropriate planning of each undertaken project and focus on its implementation in line with the underlying timetable
- Customer-Oriented Company with Marketing and Sales D.N.A.
Strong Performance Management

- Robust SLA management supported by knowledgeable staff, infrastructure and already tested and applied processes
- Commitment to our own goals as well as the success of our partners & clients goals
- High Level of Know-how by creating synergies with professionals in the Contact Services Sector.

CLIENTS TESTIMONIALS
CERTIFICATIONS

ISO 9001 : 2015

Quality management systems

ISO 27001

Information Security Management

ISO 14001 : 2015

Environmental management systems

ISO 45001 : 2018
