To what extent does your business offer a positive customer experience? Why does the customer contact the company or vice versa? How easily does the customer get the information they are looking for? What are the channels through which you communicate with the customer? How long does it take until he gets the information/service you offer him? How does he feel after the communication is complete? Improving the customer experience can increase a company's revenue by up to 70% over a three-year horizon Contact Center. The point of first contact with the customer for: Providing information, Technical assistance, Help Desk, Sales support, Ordering, Complaints But at what cost in material and immaterial resources does your company provide customer experience? Conditions and needs are constantly changing. After all, we saw it with the pandemic. Developing and operating an Inhouse Contact Center requires commitment of human resources, capital in fixed equipment and continuous training. An estimated $98 billion in revenue is lost annually to businesses that fail to engage with their customers. Digicall is the company that provides integrated and efficient contact center services. With fees that correspond to the value of the service. No hidden costs and pricing surprises.. But outsourcing the contact center? Even though it's so important to my business? Yes, because you save capital, release material and immaterial resources and get rid of the obligation of continuous training of service personnel. Digicall takes care of these. 80% of customers say that the experience of communicating with a company is as important as its products or services Digicall is where your business makes first contact with its customers, with a range of services: Inbound and Outbound Multichannel Contact Center services, as well as HR Outsourcing service, which cover a wide range of needs of your business, such as: Customer service Promotion of products and services Product sales via website Development of databases with customer information Advertising campaign support Technical assistance Consumer information Creating clientele Orders Management Complaints management and registration Telemarketing Market Research Support politicians 71% of customers recommend a product or service to friends because they had a positive experience with the company. Because you never get a second chance to change a first impression, contact us now: e: call [at] digicall [dot] gr Phone: +30 215 5003390 Address: 58, Syntagmatarchou Davaki Str., Kallithea 17672 or fill out the relevant form so that we can contact you.
If you are a telephone customer service representative or interested in the prospect of working in this rapidly growing business sector, you have come to the right place.Digicall AE, one of the rapidly growing CONTACT CENTERs based in Kallithea Attica, is looking for 4-hour, 5-hour or 6-hour telephone customer service representatives. The position is not related to sales.Position Responsibilities:Reception and service of incoming calls, concerning:Ordering productsSecretarial support – data entryVulnerabilityWe offer:Monthly salary with insuranceContinuous and modern educationPleasant and friendly work environmentDevelopment prospects in a reliable and constantly growing organizationEasy access (near Kallithea metro)We request:Mainly willingness to cooperateGood communication skillsCourtesyComputer knowledge and useAbility to work 24/7 rolling shift hoursApply now here!
At Digicall SA we are constantly looking for employees to fill the jobs created by our dynamic growthThe continuous improvement of the quality of our services is aimed not only at the satisfaction of our customers but also at the development and satisfaction of our employees themselves. For us at Digicall, people are at the center. That's why we hire dynamic people, with talent and willingness to work in an evolving, friendly and collegial environment.If you think you belong to the category of people we are looking for, do not hesitate to fill out the form below. If you would like to see a detailed description of the jobs we offer, please follow this link.Please enable JavaScript in your browser to complete this form.Name *FirstLastEmail *Phone numberThis field is optional. In any case, we assure you that it will be used exclusively for the job.PositionEnter the job code (optional) you are interested inFree Text Erea *Write down the most important information for you that is relevant to the job. Do not forget to write us previous work experience (if any of course).please choose: *I have read the privacy policy and terms of useI agree that you will contact me solely about the subject of my messageI wish to be informed about Digicall matters Send
Communication is our specialty. Please complete the contact form after reading the privacy policy and terms of use. If the subject of the communication is jobs, please follow the relevant link here! Please enable JavaScript in your browser to complete this form.Name *FirstLastEmail *Phone NumberSubject *Text *Please choose what is more relevant to you * I have read Privacy policy and I agree I allow you to contact me I accet to receive news and other informational material from you Send Digicall AE58, Davakis Col. Str17672, Kallithea Τ: +30 215 5003390e: call [at] digicall [dot] gr Business Registry: 140469501000