The services provided by Digicall cover the full range of contact center services, including HR Outsourcing. The design of each service is based on the needs of the customer and an assessment of the conditions. Digicall's skilled and experienced human resources ensure the provision of personalized service with the aim of ensuring maximum efficiency and quality at optimal rates. Inbound Service Outbound Service HR Outsourcing Service Multichannel Contact Center  Customer service Promotion of products and services E-shop support Development of databases with customer information Advertising campaign support Technical assistance Consumer information Creating clientele Orders Management Complaints management and registration Market Research Support politicians In addition, Digicall also offers a number of services in the following areas: Back Office Service: Digitization Data input File management Secretarial support Email management Consulting Service: HR ConsultingBusiness Processes ReengineeringOperational Management Consulting Design and implementation of staff training programs Take the next step, now: Contact us!

Digicall SA is a company that provides integrated contact center services since 2016. Inbound Services HR Outsourcing Services Outbound Services Multichannel Contact Center Services Services (Indicative and not limiting): Customer service Promotion of products and services E-shop support Development of databases with customer information Promotional support Technical assistance Consumer information Creating clientele Orders Management Complaints management and registration Telemarketing Market Research Support politicians In addition, Digicall also offers a number of services in the following areas: Back Office Services: Digitalisation Documents management e-mail management Design and implementation Consulting Services: Operational Management Consulting Business Processes Reengineering HR Consulting of staff training programs Digicall has been operating continuously since 2016 Literally: Provides 24/7 services with Business Continuity = 99.99% The perfect equipment ensures uninterrupted operation. 12 Phone ISDN PRI Lines 360 Trunks 4 Telecoms Providers 3 Media Servers for PBX and CTI 1 Server Pred. Dialer 3 SDSL Internet Lines 1 ADSL Internet Line 3 Internet Providers 18 Data Servers 250 Workstations (physical/on-site & remotely/off-site) 4 UPS 1 Power Generator PCI - DSS Certification Compliance The rest is taken care of by Digicall's highly trained people After all, Digicall's leadership team has professional experience in the field of Contact Center and HR since 2001! Digicall provides quality and efficient contact center services to more than 40 companies from 18 different business sectors. Most of them are still active customers, confirming not only the high level of services but also their provision at prices commensurate with their quality.